Users have reported successful tracking and posting of Loyalty Points when using the AAdvantage eShopping extension in Chrome on a laptop/desktop.

🎥 For larger point purchases, screen recording your checkout process is recommended in case Cartera says the purchase was not eligible:

🍎 Take screen recordings on Mac
🖥️ How to Screen Record in Windows 10 or Windows 11
📱 Record the screen on your iPhone, iPad, or iPod touch
📱 Record and capture your Galaxy phone or tablet’s screen

Then, carefully follow these steps:

  • Disable ad-blockers and shopping browser extensions (e.g. Rakuten, Honey, CapitalOne Shopping, etc.)
  • Log in to AAdvantage eShopping
  • Open the merchant through AAdvantage eShopping
  • Click through the offer on AAdvantage eShopping for the merchant
  • Add all items to the cart/nearly complete the purchase process
  • If applicable, log in to your account at the merchant
  • Click through again on AAdvantage eShopping for the merchant
  • Complete the checkout/purchase process
  • Take a screenshot of the entire page that shows the final banner

It may take up to 24 hours for the transaction to appear in your Recent Visits on AAdvantage eShopping activity. Use My Earnings to track your purchases.

Be sure to check your Recent Visits on AAdvantage eShopping activity after the initial visit to confirm functionality.

Read also: How long does it take and when do American Airlines [loyalty] points post?

Read also: How do I escalate my case for missing miles with AAdvantage eShopping (Cartera)